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FAQ Known
Issues

Please help me download dpMagic
We have recieved a few reports about problems downloading dpMagic. For
some reason instead of getting "dpMagicPlustSetup.exe" file you may get
"dpMagicPlusSetup.exe.do" or "downloadFile.do". If this occures please try to
rename this file to "dpMagicPlusSetup.exe" or to "dpMagicCeSetup.exe"
accordingly to the version you are downloading. If you still have a problem
downloading dpMagic please contact us at support@dpmagic.com.
Color cast problems
For certain cameras while viewing the image there may be an effect which
can be described as a color shift or color cast. This problem is known for all
Sigma and some Nikon and Canon cameras. We are doing our best to fix
this problem for the next release. We appreciate your reports on this problem
at support@dpmagic.com as we need to collect as much information as
possible.
Image rotation problem with Fuji Camera files
resolved in release 1.0.033
Some pictures taken by a Fuji digital camera may appear in dpMagic Viewer
turned 45 degrees. This issue has been resolved in release 1.0.033.
I installed dpMagic Plus and nothing works. dpMagic Viewer is crashing
when I try to preview an image.
resolved in release 1.0.029
This issue has been addressed in the release 1.0.029. Please download
new dpMagic Plus version if you still experience this problem.